The product serves organizations from village water committees to national governments. It works offline, supports low-end devices and 28 languages, and combines collection, governance, analysis, operations, and integrations in one free platform.
390K+registered users
200countries and territories
50M+survey responses
7.5M+sites tracked
Complete capability record
Product areas
📋
Data Collection & Surveys
From basic forms to a multilingual, offline-capable operational system.
- File attachments in survey responses 2026
- Admin Region questions linked to the global region library 2026
- Workflow prefills from earlier steps 2026
- Survey optimization controls 2026
- AI-powered survey translation 2025
- Signatures and Workflows 2025
- Survey design imports and ranked questions 2022
- Cascading lists, reference questions, recovery, and validations 2018–2025
📈
Dashboards & Visualization
Professional analytics that non-technical practitioners can build and share.
- KPI widget with comparisons and trends 2026
- AI-powered widget and survey-report design 2026
- Drilldowns, slicers, sections, and dark mode 2026
- List view for visualizations 2026
- AI dashboard translation 2024
- XLSX and renewed PDF export 2025
- Custom layouts and universal search 2024
🌍
Maps & GIS
Spatial analysis and infrastructure planning from community to national scale.
- Updated map-layer selector 2026
- Map extent filtering and translations 2026
- Nearby Data for proximity analysis 2026
- Radius, ruler, labels, and custom hoverovers 2023–2025
- Fast rotatable and tiltable vector maps 2022
- Quickfilters, population layers, and updated boundaries 2019–2025
💧
Water Systems & Assets
Connected records for infrastructure, customers, operations, and finance.
- Direct asset import into water systems 2026
- Customer, billing, and accounting tools 2025
- Water Supply Planning Tool 2025
- Water-system coverage mapping 2025
- Asset system, map layers, import, and pipe mapping 2022–2023
- Site approvals, deduplication, and faster mobile search 2018–2023
🔬
Data Analysis & Expressions
A deep analytical layer for governed, repeatable calculations.
- Search text, choice labels, and site codes in tables 2026
- Fiscal half-year expressions 2026
- Image dimension and file-size metadata 2026
- Datagrid calculations 2026
- Scheduled Calculated Data Sources 2025
- Fiscal periods, advanced math, and subqueries 2024–2025
- Spatial queries, polygon area, row permissions, and GIS export 2021–2023
⚡
Platform, Security & Internationalization
Scale, safety, and accessibility for a global public-interest platform.
- MCP server with permission-aware access and human approval 2026
- AI-powered Integrator 2026
- PostgreSQL 18, React 19, and Node 24 2026
- Two-factor authentication and resilient organization backup 2026
- Encryption at rest 2024
- 28 Portal languages 2024–2026
- Bootstrap 5 refresh and major performance gains 2018–2022
Selected changelog
A record of continuous evolution
The complete internal changelog contains more than 300 dated releases. These milestones show how the platform moved from collection and visualization toward connected operational infrastructure.
2026
Sep
NewKPI dashboards and faster discovery
KPI widget, cross-field table search, fiscal half-year expressions, and a redesigned map-layer selector.
Aug
NewAsset imports and ecosystem growth
Direct asset import, list views, image metadata, survey optimization, and the relaunch of hire.mwater.co.
Jun–Jul
NewMCP server, Horizon, and more resilient administration
Sanctioned AI access, workflow prefills, AI survey-report design, and improved large organization exports.
Apr–May
NewInteractive, AI-assisted dashboards
AI widget design, slicers, sections, drilldowns, dark mode, Admin Region questions, and map extent filtering.
Jan–Feb
NewIntegrator, calculations, and 2FA
Plain-language data integrations, datagrid calculations, Nearby Data, two-factor authentication, and map translations.
2025
Year
NewFrom assets to operations
Workflows, signatures, Calculated Data Sources, customer and billing management, accounting, the Water Supply Planning Tool, AI survey translation, and major language expansion.
2024
Year
NewSecurity, AI translation, and connected analysis
Encryption at rest, AI dashboard translation, customizable layouts, universal search, subqueries, and configurable water-system pages.
2022–23
Era
ExpandedModern maps and full asset management
Vector maps, asset registries and questions, pipe mapping, forest and agricultural sites, dynamic pivots, custom map hoverovers, and a Bootstrap 5 interface.
2018–21
Foundation
BuiltThe scalable data foundation
Expression language, deduplication, organizations, deployments, water systems, spatial queries, GIS import and export, responsive dashboards, multilingual tools, recovery, and major performance gains.
The WASH technology stack, in one place
Where mWater fits
No comparison table can capture every edition, add-on, or implementation. This one asks a narrower question: what does a WASH programme need to move from field observation to governed infrastructure data, decisions, service delivery, and finance?
mWater is deliberately broad, not universally deepest. Power BI is a more specialized business-intelligence product; Salesforce is a more extensive general CRM; QuickBooks is a fuller accounting package; and ArcGIS offers a much larger GIS ecosystem. mWater’s advantage is different: WASH teams can collect offline data, connect and transform external data with Integrator, maintain infrastructure and customer records, analyse and map results, coordinate work, track indicators, and manage billing in one purpose-built environment.
✓ Core strength
◐ Available, but narrower or through configuration, integration, or an adjacent product
— Not a primary purpose
How to read this: a half-circle is not a criticism. It often means the capability exists in a broader product family, needs configuration, or serves a different primary job. The final row is the strategic distinction: other combinations can cover the full journey, while mWater is designed around that journey from the outset.
Product scope checked 15 October 2026 against official documentation from mWater, KoboToolbox, ArcGIS Survey123, Microsoft Power BI, Salesforce, and QuickBooks. Packaging and capabilities change; this is a product-fit comparison, not a procurement specification.