Product thinking grounded in WASH practice

A philosopher-turned-product leader working across operational excellence, national systems, strategic AI deployment, international development, and distributed teams.

From data systems to global product leadership

Head of Product · mWater & Solstice

2018–present. Product strategy, roadmap ownership, partner discovery, and delivery for a free platform serving 390,000+ users in 199 countries and territories. More than 300 major features across collection, GIS, analytics, assets, utility management, workflows, integrations, and AI.

Systems Advisor · WaterAid

2015–2018. Scoped, configured, and deployed a global management information system to 20 country programmes. Oversaw mobile collection, analysis, mapping, administration, adoption, and training.

Programme & CRM roles · WaterAid

2013–2015. Analysed program implementation and post-implementation sustainability, administered databases, ran training workshops, and automated data imports with VBA and Python.

GIS Developer & Operations Analyst

2011–2013. Built mapping tools with D3.js, PHP, SQL, and Python for the British Red Cross after working in trade reconciliations, treasury automation, and risk management at GSA Capital.

Built the routes through which people discover and master mWater

Product adoption was treated as part of the product: clear documentation, useful video, an active professional community, and live learning that helps practitioners become self-sufficient.

Product decisions shaped by real deployments

Wider public systems

  • Haiti platform used by all urban utilities
  • Malawi national database with 120,000+ water points
  • Ethiopia CO-WASH monitoring program
  • Angola WASH, climate, and disaster-risk system
  • Government systems and district programs in Indonesia, Kenya, Guinea-Bissau, Nigeria, and many other settings

See mWater's deployment map →

Partners and product investment

  • UNICEF Madagascar: Integrator, dashboard slicers, sections, and Workflows
  • Water.org: survey conditionality, previews, code generation, and charts
  • CRS Azure: digital water-service provider platform
  • Water Mission systems integration
  • UNICEF–LIXIL youth citizen reporter monitoring
  • Medair Solstice implementation and indicator development
  • EquityTool integration and national wealth analysis

Public speaking

  • Stockholm World Water Week, annually from 2018 to 2026
  • UN AI for Good Global Summit, Geneva, 2026
  • Brisbane WASH Futures
  • Colorado WASH Symposium
  • UNC Water and Health Conference
  • African Water Association events and adoption workshops

Bridging people, policy, and technology

Team and program leadership

  • Built and managed distributed teams across the US, Canada, Haiti, Uganda, Ethiopia, Indonesia, and Nepal
  • Managed dozens of concurrent partner projects with different regulatory and operational contexts
  • Selected and mentored University of Chicago interns through real product and data work
  • Built mWater's LinkedIn community, YouTube channel, and much of its Resource Center

Education

  • MSc Development Studies, University of Glasgow — Merit
  • MA (Hons) History & Philosophy, University of Glasgow — First

Applied technical range

TypeScript, JavaScript, React, Node.js, Python, C#, PostgreSQL, SQL, REST APIs, D3.js, Leaflet, MapboxGL, GIS, Power BI, AWS, Docker, Linux, ETL, offline-first architecture, data visualization, local LLMs, and agentic AI development.