Product thinking grounded in WASH practice

My work connects product strategy with implementation: developing shared tools, working with public institutions, and helping teams use and maintain their systems.

From data systems to global product leadership

Head of Product · mWater & Solstice

2018–present. Product strategy, roadmap ownership, partner discovery, and delivery for a free platform serving 390,000+ users in 200 countries and territories. More than 300 major features across collection, GIS, analytics, assets, utility management, workflows, integrations, and AI.

Systems Advisor · WaterAid

2015–2018. Scoped, configured, and deployed a global management information system to 20 country programmes. Oversaw mobile collection, analysis, mapping, administration, adoption, and training.

Programme & CRM roles · WaterAid

2013–2015. Analysed program implementation and post-implementation sustainability, administered databases, ran training workshops, and automated data imports with VBA and Python.

GIS Developer & Operations Analyst

2011–2013. Built mapping tools with D3.js, PHP, SQL, and Python for the British Red Cross after working in trade reconciliations, treasury automation, and risk management at GSA Capital.

Solstice: taking shared infrastructure beyond water and sanitation

When I joined mWater in 2018, Solstice existed as an idea. I took responsibility for turning it into a product, positioning it for other sectors, and building adoption.

From concept to launch

I developed the brand direction, commissioned a graphic designer, and worked with business development colleagues on positioning. I implemented the app deployment and parallel portal, built the public website, and populated the indicator library with indicators covering every Sustainable Development Goal. Solstice built on the shared technology developed by mWater’s engineering team; I led the work of giving its broader application a product identity and a route into organisations.

Leading delivery and adoption

I managed projects and staff supporting Solstice’s development and use, alongside promotion, conference presentations, and direct partner support. As the main contact for Medair and World Vision ESCA, I worked with teams applying the platform to humanitarian programmes, agriculture, and environmental conservation.

At Medair, I encouraged the WASH team to adopt the Solstice identity so that a system introduced through water and sanitation could find a home elsewhere in the organisation. Its use subsequently expanded into health and other areas. I also wrote guidance on connecting DHIS2 health information with mWater and Solstice, helping bridge systems that serve different institutional responsibilities.

Adoption across sectors

By September 2026, Solstice had grown to more than 42,000 registered users across 155 countries. Annual registrations increased by approximately 80% in 2025. By September, Solstice accounted for approximately one in five new accounts registered during 2026 across mWater and Solstice combined.

Source: internal platform registration data, September 2026. These figures describe registered accounts, not active users.

The strategic purpose has remained consistent: take capabilities developed for one sector and make them useful across the wider work of public institutions and development organisations.

Explore Solstice →

Helping people learn and use mWater

Product adoption was treated as part of the product: clear documentation, useful video, an active professional community, and live learning that helps practitioners become self-sufficient.

Product decisions shaped by real deployments

Wider public systems

  • Haiti platform used by all urban utilities
  • Malawi national database with 120,000+ water points
  • Ethiopia CO-WASH monitoring program
  • Angola WASH, climate, and disaster-risk system
  • Government systems and district programs in Indonesia, Kenya, Guinea-Bissau, Nigeria, and many other settings

See mWater's deployment map →

Partners and product investment

  • UNICEF Madagascar: Integrator, dashboard slicers, sections, and Workflows
  • Water.org: survey conditionality, previews, code generation, and charts
  • CRS Azure: digital water-service provider platform across multiple countries
  • Water Mission systems integration
  • UNICEF–LIXIL youth citizen reporter monitoring
  • Medair Solstice implementation and indicator development
  • EquityTool integration and national wealth analysis

Conferences and public speaking

  • Stockholm World Water Week, annually from 2018 to 2026
  • UN AI for Good Global Summit, Geneva, 2026
  • The AI Summit, London, 2019
  • Brisbane WASH Futures
  • Colorado WASH Symposium
  • UNC Water and Health Conference
  • African Water Association events and adoption workshops

Bridging people, policy, and technology

Team and program leadership

  • Built and managed distributed teams across the US, Canada, Haiti, Uganda, Ethiopia, Indonesia, and Nepal
  • Managed dozens of concurrent partner projects with different regulatory and operational contexts
  • Selected and mentored University of Chicago interns through real product and data work
  • Built mWater's LinkedIn community, YouTube channel, and much of its Resource Center

Education

  • MSc Development Studies, University of Glasgow — Merit
  • MA (Hons) History & Philosophy, University of Glasgow — First

Applied technical range

TypeScript, JavaScript, React, Node.js, Python, C#, PostgreSQL, SQL, REST APIs, D3.js, Leaflet, MapboxGL, GIS, Power BI, AWS, Docker, Linux, ETL, offline-first architecture, data visualization, local LLMs, and agentic AI development.